GlobRes, Hotel Reservations & Marketing.
Offre la giusta combinazione di esperienza
sostegno e tecnologia.
WWW: GlobRes.com
Relatore: Wilhelm K. Weber
Posizione: Director Business Development
Background:
More than 7 years of international experience in Revenue Management and Distribution, mainly in Europe and Middle East.
Lecturer at the Swiss Hotel School Lucerne.
Domande e risposte
WHR: Perché secondo Globres bisognerebbe iscriversi al WHR?
Wilko: WHR provides a comprehensive update in a highly efficient format. Networking and professional discussions during the event make it a mandatory part of the yearly calendar for industry professionals in revenue management eCommerce and distribution
WHR: Un anticipo sulle argomentazioni che tratterete
Wilko: Multi Channel Distribution 2010
- It sounds like an old story but are you really managing your multi channel environment in parity?
- Is it realistic to bundle everything into one platform?
- Channel Manger / CRS / PMS / RMS – which system is the MAIN one? Most providers claim to be the “one solution for all” but does this make sense?
- Solution, best practice and worse errors from todays practise!
WHR: Il mercato in che direzione si stà muovendo?
Wilko: Three trends are driving the change:
- MOBILE technology reaches more people and demands new solutions
- MULTICHANNEL distribution gets more complex and fragmented and demands a thorough strategy to stay in control
- MULTIPLE LAYERS – since customers use more than just one channel / technology , it has become inevitable to manage a consistent image throughout all points of contact
WHR: Altro?
Wilko: There is no “right” or “wrong” in todays hospitality marketplace. Just profit or loss!
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